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One number, one inbox, one team for faults, alarms, servicing and technical support. Call us Monday to Friday, 08:00-17:00, or log a request any time and we’ll respond as quickly as possible.
Choose how to reach us
However you get in touch, your request goes straight to the Scotmas service team.
Call us
Call 01573 227309 to speak to the service team, Monday to Friday, 08:00 - 17:00.
Log a request
Fill in our short form any time and one of our team will be in touch as quickly as possible.
Email us
Send details and photos to services@scotmas.com any time and one of our team will be in touch as quickly as possible.
Log a service request
Tell us what's happening and we'll be in touch.
What the Service Desk can help with:
- Equipment faults and alarms (including InSite and Sentinel Guard alerts)
- Servicing and consumable top-ups and reorders
- Technical questions about your system set-up or readings
- Documentation: manuals, handover packs, service reports, certificates
- Maintenance visits and calibration
- Training for your system
